1. Cancelling before work starts
You can cancel an order by emailing [email protected] before work begins. You receive a full refund.
2. Cancelling after work starts
If you cancel after work has started, we refund the amount paid minus the value of work already done, calculated on the time spent at the rates in your order or quote. We send you a written breakup.
3. Monthly services
Monthly plans (such as Embedded Engineer) can be cancelled with 15 days' written notice. No refund is given for a month already started, and you are not charged for the following month.
4. Completed work
Once a deliverable is delivered and accepted, its fee is not refundable. If a deliverable does not match the agreed scope, tell us within 7 days of delivery and we will fix it at no extra cost.
5. Duplicate or failed payments
If you are charged twice, or money is deducted but the payment fails, we refund the extra amount in full after verification.
6. How refunds are paid
Approved refunds are sent to the original payment method (card, UPI, net banking or wallet) within 5–7 working days of approval. Your bank may take a few more days to show it.
7. How to request a refund
Email [email protected] with your name, invoice number and reason. We reply within 2 working days.
STAGE-X, 2nd Floor, No. 235, 13th Cross Road, Binnamangala, Indiranagar 2nd Stage, Bengaluru 560038 · +91 78922 40243